ITIL in Remote and Hybrid Work Environments

Mon, 05 Jan 2026 11:30:43 +0000

The shift to remote and hybrid work has permanently changed how organizations deliver and manage IT services. Distributed teams, cloud-based tools, and increased reliance on digital platforms demand a structured yet flexible approach to service management. This is where ITIL proves highly relevant, enabling organizations to maintain service quality, control costs, and create value in modern work environments.