ITIL 5: A First Step into IT Service Management

Wed, 04 Feb 2026 09:15:03 +0000

As organizations rely more on digital services to drive business outcomes, the need for structured and value-focused IT service management has never been greater. ITIL 5 represents the next evolution of the ITIL framework, designed to help organizations move beyond operational efficiency and focus on delivering real business value. For beginners, ITIL 5 serves as the ideal first step into modern IT Service Management (ITSM).